Contact our Customer Service

Before contacting us, here are some resources that may answer any questions you have:

PLUG-INS

Trouble with Adobe Photoshop and Adobe Lightroom Plug-in? Download the latest Plug-ins.

PLUG-INS

USER MANUALS

Explore  our  product-based user-manuals with answers to many frequently asked questions.

USER-MANUALS

UPDATES, PATCHES

New camera models, new data formats, new hosting software – our development team takes care of it all.

UPDATES, PATCHES

For all other questions please view our Knowledge Base with answers to many frequently asked questions.

PROJECTS-SOFTWARE KNOWLEDGEBASE

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Disclaimer:
Franzis Verlag GmbH | Richard-Reitzner-Allee 2 |D-85540 Haar bei München | Germany |
E-Mail: franzis-support@email.dixa.io
Phone: +49 (0) 180 3 00 26 44 (0,09 €/min*)
*) For international calls higher charges. Please contact your network operator for more Details.Our Support-Team is availabe Monday – Friday, 09:00 – 17:00 h ( GMT+1)