Besides the processing power of the main processor (CPU), our software also uses the processing power of the graphic card processor (GPU). Unfortunately, graphic card driver errors can occasionally cause a program error that may result in your computer crashing. In this case, you need to turn off GPU support. In the program folder, you will find a file called “OpenCLCheck.exe.” Please rename this file or delete it completely from your computer. After that is done, the software should load as usual and your computer should no longer crash when opening a photo.